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Since
1992, when Doctors Robert Kaplan and David Norton
revolutionised management systems with their
Balanced Scorecard approach to running a business,
the concept of ‘Strategy Focused Management’
has gained increasing popularity.
Having
decided upon the goals to meet, strategy needs
to be put into place to ensure that the organisation
is aligned to meeting those objectives. The
hard part is making sure that those strategies
work and, if they are heading off track,
understanding what is needed to bring them back
into line.
At
all levels of an organisation, Key Performance
Indicators can be used to show how these strategies
are going. By constant measurement and comparison
with targets, budgets and benchmarks, managers
and decision makers can see how their efforts
are contributing (or not) to the overall success
of the business.
KPI’s
can and should be utilised in all areas of the
business. Traditionally, there has been a focus
on Finance. Avantis has helped CFO’s gain
insight into their business by looking at such
things as ROI (Return on Investment), NPAT (Net
Profit after Tax), RONA (Return on Net Assets),
etc. We have also looked at businesses from
other ‘perspectives’ and measured
Customer Service, Staff Satisfaction and the
efficacy of Internal Processes.
As
well as understanding the business benefits
of KPI’s, Avantis understands the importance
of presenting the information in an easy and
meaningful way. Using the power of such excellent
visualisation tools as Crystal Reports and Crystal
Xcelsius and the analytical capabilities of
Dashboard Manager and Performance Manager, Avantis
has provided valuable insight to decision makers
in many types of businesses. We are committed
to providing a comprehensive BI solution that
helps users within your organisation make better
decisions everyday.
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Improving
Manufacturing Effeciency
Dashboards and the visualisation
of performance KPI's are now an
essential part of manufacturing
excellence initiatives. Avantis
was called upon, by a large multi-national
manufacturer, to develop a series
of dashboards that showed operational
staff how their efforts measured
up against goals and objectives.
The dashboards are updated 'real-time'
and are displayed on large monitors
positioned around the factory floor,
in full view of the employees that
are working to meet their key performance
indicators.
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Visualisation
for SAP Data
In addition to reporting and analysis,
Avantis also provides the services
required to consolidate data from
multiple data sources into a data
mart or data warehouse. We recently
developed a series of dashboards
and reports for an IT sales organisation
who need to consolidate information
from SAP, their sales system and
multiple databases. We create an
automated process to consolidate
this data on a daily basis and a
series of information-rich dashboards
used by all levels within the organisation.
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Understanding
Mining and Primary Industry
Avantis has also helped other organisations
reduce expenses at the coal face
– literally! Recently we developed
the KPI data and dashboards to deliver
meaningful information on heavy
(and expensive) plant and equipment
used in the mining industry. By
measuring the Reliability (MTBF,
MTTR), Utilisation (UAT, OA, MA)
and analysing the cause of Down-Time
(ADR, SMDR), etc.
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Jump-Starting
Dashboard Development
Dashboards provide information at-a-glance
and can change the way and organisation
looks at data. We recently helped
a large primary industry company
understand how they can use dashboarding
within their organisation, teaching
a technical training course for
key developers and business users.
We also then helped them "jump
start" their dashboard development
with one of our consultants working
alongside their own developers to
help design and develop their initial
dashboards.
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